Privacy Policy

Data Collection and Processing

At Betway App Hub, we highly value your privacy and are committed to safeguarding all personal information you share with us in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable privacy laws in South Africa. We collect information you voluntarily submit, including but not limited to your name, email address, preferences, and other contact details, as well as information derived from your engagement with our website, such as cookies, IP addresses, and browsing activity. This information is collected to provide you with enhanced services, a personalized experience, and timely communication regarding the Betway app and related features. We ensure that only authorized personnel have access to your personal data, and implement technological and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. All personal information collected is processed fairly and lawfully, and is used only for the purposes described in this policy or as required by law.

Purpose and Use of Personal Information

The personal information collected from users is processed strictly to improve your browsing experience, provide you with accurate resources, guides, and updates related to the Betway app, and notify you of promotions or features pertaining to Betway services. We may also utilize your information to respond efficiently to your inquiries, feedback, or requests, and to maintain statistics for web analytics, ensuring continuous improvement of our content. Under no circumstances will your personal information be sold, leased, or exchanged to third parties for marketing purposes. Any data processing will always remain in compliance with applicable South African laws. If we need to use your data for purposes not outlined in this statement, we will seek your explicit consent prior to such use.

Cookies and Tracking Technologies

Our website, betwayapp.net, employs cookies and similar tracking technologies to enhance your experience by remembering your preferences, settings, and previously viewed pages. Cookies assist us in analyzing traffic and user interactions, which allows us to make ongoing improvements to our site’s performance and functionality. These cookies do not collect any personally identifiable information unless you have explicitly provided it. Most browsers accept cookies by default; however, users can modify their browser settings to decline cookies or alert them when cookies are being set. Please note that declining cookies may impact your ability to use certain features of our website.

Disclosure of Personal Information

We treat your personal data with the utmost confidentiality. Betway App Hub may only disclose your information to third parties in limited circumstances, such as where it is required by law, regulation, or legal process, or where disclosure is necessary to protect the rights, property, or safety of our users, our website, or the public. Where external service providers are engaged to facilitate website hosting, data analysis, or other essential tasks, they are contractually obliged to adhere to this privacy policy and process your data solely as directed by Betway App Hub. We will never share your information with advertisers or unrelated third parties without your explicit consent.

User Rights and Access to Information

Under South African law, you have the right to request access to any personal information we hold about you, request correction or deletion of your data, and object to the processing of your data for legitimate reasons. Should you wish to review, update, or request the erasure of your personal information, please contact us using the details set out below. We are committed to responding to all requests promptly and to ensuring that your data is managed in accordance with your rights and the law. We reserve the right to verify your identity prior to providing access to personal information as a security measure.

Data Security and Retention

To ensure the safety of your data while it is within our control, Betway App Hub implements industry-standard security measures, such as encryption, firewalls, peer authentication, and secure data storage systems designed to prevent unauthorized access and disclosure. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once your data is no longer required, it is securely deleted or anonymized. We regularly review our data retention protocols to ensure ongoing compliance with legal requirements and best practices in data protection.

International Data Transfers

While Betway App Hub is managed from the United Kingdom, we are dedicated to respecting the privacy and legal protections afforded under South Africa’s data protection statutes. If your data is transferred outside of South Africa, we ensure such transfers are conducted in compliance with applicable laws and that your information continues to enjoy equivalently robust protections. You will be informed if cross-border data transfer is necessary and your consent, where applicable, will be obtained prior to such transfer.

Third-Party Links

Our website may contain references or links to external websites that are not controlled or operated by Betway App Hub. Please be aware that once you leave our website, our privacy policy no longer applies, and we cannot accept responsibility or liability for the privacy practices or the content of third-party sites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

Children's Privacy

Betway App Hub does not knowingly collect or solicit personal information from persons under the age of 18, and our website content and services are directed exclusively at users aged 18 and over. If we become aware that we have collected personal data from anyone under the age of 18, we will take immediate steps to delete such information. Parents and guardians are encouraged to monitor the online activity of their children and to assist in enforcing this policy by instructing children never to provide personal information on this website.

Modifications to This Privacy Policy

Betway App Hub reserves the right to amend or update this privacy policy at any time to reflect changes in legal requirements, data processing practices, or as a result of enhancements to our website or services. All changes will be posted on this page, and material modifications will be communicated to users as appropriate. We encourage all users to review this policy regularly to remain informed about how we protect your data.

Contact Information and Complaints

Should you have any questions, concerns, or complaints regarding our privacy practices or your personal information, you are encouraged to contact the website owner: Gavin Norwell, University of Bristol, Senate House, Tyndall Avenue, Bristol, BS8 1TH, United Kingdom. For all privacy inquiries, please email us at [email protected]. We are committed to resolving all data protection issues expeditiously and transparently. Should you remain dissatisfied with our resolution of your privacy concerns, you may contact the Information Regulator of South Africa for further assistance.